Last Updated: November 2025

At Future Falls LLC, we value your privacy and are committed to protecting the personal information you share with us through our Facebook Lead Ads and Instant Forms. This policy explains how we collect, use, store, and protect your information when you submit your details to us.

1. Information We Collect

When you fill out a Facebook Instant Form for Future Falls, we may collect:

• Name

• Email Address

• Phone Number

• Project Details (kitchen, bathroom, basement, additions, etc.)

• Location / Service Address

• Any other information you voluntarily provide

We only collect information necessary for contacting you about your project.

2. How We Use Your Information

We use the information you submit for the following purposes:

• To contact you about your requested renovation or remodeling project

• To provide estimates, consultations, or service-related communication

• To follow up on your inquiry and answer questions

• To schedule visits or virtual design sessions

• To send updates related to your project or our services

• To improve our customer experience and advertising performance

We do NOT sell, trade, or share your personal information with third parties for marketing purposes.

3. How Your Data Is Stored & Protected

We take your privacy seriously. Your information is:

• Stored securely in our CRM or internal systems

• Only accessible to authorized team members

• Protected with industry-standard security measures

We do not store unnecessary data, and we retain your information only for as long as needed to assist you with your project or as required by law.

4. Sharing Your Information

Your information may be shared only in the following cases:

• With team members who need your info to contact you or prepare your estimate

• With trusted partners (e.g., project managers, designers, subcontractors) only if needed for your project

• If required by law, subpoena, or legal investigation

We do not sell your information or share it with unrelated companies.

5. Your Rights

You have the right to:

• Request access to the information you submitted

• Ask us to update or correct your details

• Request that your information be deleted from our systems

• Opt out of any future communication

To exercise any of these rights, you can contact us at:
futurefallsllc@gmail.com (replace if you prefer another contact)

6. How to Contact Us

If you have questions about this privacy policy or how your information is handled, you can reach us at:

Future Falls LLC
Email: futurefallsllc@gmail.com
Phone: (your business number)
Location: (city/state)

7. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here with an updated date.